My experience with eBay India is mixed. In terms of customer service eBay did very well. In terms of item listing , it was bad. Most of the listed items are duplicate with fake description.
I bought a 10400 mah Xiomi 100% original( according to the listing) power bank. As soon as I paid the amount , seller deleted his account as well as listing of the item. I smelled something fishy, but waited till item to deliver.
As expected it was a fake power bank, even not in function. Immediately I raised an eBay guarantee claim.
My refund request approved on next day. In 6 working days I got my money back in my bank account( mode of payment) , without returning the power bank.