Food and presentation: In the first place I heard a lot of things about this place before going over here but guess what! All that I heard was true but it was true only if I would have gone 5 years ago as it lost all its taste it was very delicious like 5 years ago but maybe the change of chef or or something which made the food taste worst as the food wasn't delicious the presentation doesn't matter.
Ambience: like I said it was very good 5 years ago as it is in the end and of the Hussain Sagar it was very pleasant before but due to pollution and population the water has become dirty and smells so people sitting and Eat Street and having the dinner would not likely to smell it so the Ambience of this place should be improved by at least cleaning the end of the Hussain Sagar.
Customer service: it is good when compared to the other restaurants as they would serve you good but when the food is not delicious customer service would not help us enjoy the food so it should be taken care of.
Value of money: as this place is very old the cost of the food items were not too high and as the prices are not high the quality of the food you get there comes in the same category so it is worth but not worth.