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61%
4.05 

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309, Royal Plaza, 3Rd, Floor, Geregaon Link Road, Next To City Mall, Above China Gate Restaurant, Lokhandwala, Andheri (West) Mumbai 400053, MH
Timings: Monday to Friday : 11 am to 7:30 pm and Saturday – Sunday: 10 am to 8 pm

Dr Batra's

+91-70450 06060

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The worst experience ever
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Brand-aid! The problem has been fixed. Happy Ending.
May 12, 2010 01:10 PM 5728 Views
(Updated May 12, 2010 02:50 PM)

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After being on bed rest for 1 month as advised by the dermatologists of a reputed hospital in noida and taking high doses of allopathic medicines with no recovery and being kept on high doses of steroids (which where NOT required , causing more side effects. I went looking for other treatments which supposedly have no side effects. This was when I felt i should go forward with homeopathy and felt Dr. Batra is a big name in this field so why not try that. Then I visited the website and chatted online with a so-called doc. He convinced me fully that, it has no side effect as they give constituent medicines etc etc .I must say he did his job perfectly well and convinced me (though I had made up my mind already, being on the verge of tears with allopathy experience, so it helped him all the more)...The only and most imp mistake I did was not going through reviews of Dr Batra..To continue with my experience..


I booked the appointment for the very next day..i got numerous calls confirming my appointment and reminding me to be on time by the callcentre.On reaching the centre we were asked if we are new patients and then asked to fill a form with around 9-10 undertakings..like i've come here with my own will, dr.batra holds the right to publish my pictures during the treatment, the amount submitted is non-refundable/non-transferable(the Catch)..


Next came the couselling session.. I had taken all my reports of various tests..i was asked to meet Dr.D


She asked me apko kya hua hai. I told the disease which the dermatologist had said(urticaria) ..they did not even cross check if I have that disease ..she kept on saying there is no cure in allopathy for this disease..i myself kept on saying the problems I was facing and she just said "iska ilaaz sirf homeopathy mein hai"(all the while scratching her ear and showing her discomfort in being asked so many questions) and also tried convincing that it will take 2 years to cure, so that we go for 2 year plan..(plan they have is for 6 months-8000rs, 1 year-12000rs and 2 years..).When I said I want to go for 6 months plan , she said 2 years to lagenge hi..


Already being tortured with too many allopathy medicines+tests+ experiments.. We gave in and filled the form for 1 year(12k rupees ).. As soon as I paid the amount and signed their undertaking...


She suggested us to sit outside with other patients, so that a junior doc can create a CASE with my details and they can then prescribe me the medicines..


Next , after waiting for 20 mins we were sent to another small chamber, to meet the doc.


The Doctor then asked me the disease, he also did not cross check and just kept jotting down all details in his computer. He tooks photos of all my reports(to be uploaded in the database for the case).he then started with a series of questions to have details of my lifestyle... Like which pose do u sleep(dont know what this has to do with the skin disease!!!), what food do u crave, what food u like, what u dont like, .. Around 50 questions, I surely felt like a celebrity for being questioned so much about my lifestyle but still did not understand..what that has to do with the problem I was facing..he then took photos of my hands and feet(this also to be uploaded into the database) for their study!!...there were some questions like, "ye apke sir pe bhi hua hai kya" ( I had done all my research on urticaria and never found it to attack the head also!!!). I found such questions little strange, but thought maybe its part of their questionnaire .. After asking all the questions and updating their so called database..he told me to collect my medicines for one week and visit again after 1 week.. Also repeating it will take around one-2 years to cure the disease...


When I went to collect the medicines, they were for 2 weeks, 2 packs of sweet round white tablets..when I asked why I have been given medicines for 2 weeks when doc said 1 week, he said , "doc is out of town for 2 weeks so he gave 2 weeks medicine"!!!!!! Next when I revolted saying is he the only doc available, they then reluctantly made my appointment with another doc.. Saying , apka CASE to yehi handle karenge na isliye 2 weeks bola..


This was the only time I went to Dr Batra and lost my 12000 rs :-(


I had 3 doses of the medicine, and then found the allergy to start appearing on my face also(thankfully to them!! :( ) ..at that same moment I checked, mouthshut reviews and understood how I have also been fooled...i wish I had read them before I went there...


Anyways, after that I went to a Govt aided hospital in Delhi (will write in details about that sometime) last week, and within one week the allopathic medicines have cured me.. (the same treatment for which the dermatologist said will take 1 year and 2 years in homeopathy!!!!!!).. I am very thankful to god for have gone to the right doctor, may god bless him for not being in the same race of Doctors fooling and looting the patients, just to have patients for lifetime..


Next, when we went to Dr batra within 5 days, requesting them to return atleast half the money , or charge for 1 month /6 months, they denied saying "you have signed the undertaking".. I have lost 12000 rs for 3 dose of sweet sugar coated medicines, no idea what they were.


My Sole advice, Please DONOT ever go to Dr Batra, if u value your money and want to get well soon...


Hope my bitter experience helps someone..


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Brand Response

Dear Neha,
We hope that the above issue has been resolved to your satisfaction.This is a small step towards understanding our patients' health, well-being and achieving satisfactory treatment. If you have any queries or feedback, please share your clinic details and patient ID, we will get in touch with you.
Regards,
Dr Batra's® Team

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By: DrBatrasHealth | May 03, 2016  08:08 PM Comments 0

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