Feb 16, 2014 11:35 PM
9896 Views
Msgs are going in spam, many times it is not been delivered to the same nos where it use to delivered.
We try to contact Mr. Nilesh Khatate, Sales/Support Person, but he is least bothered to receive calls or call us back.
Did an online chat with Mr. Abdul Shaikh with his mind blowing English skills was just running away from giving me a solution. These guys do not care about customers.
I am a customer of Dove-Soft since last 5-6 Months, Many Times due to technical issues SMS do not get delivered which is understood. But when we call the support team they should be available at the same time.
Mr. Nilesh Never ever receives calls and when we call the admin/CC landline they ask us to write a mail which takes hell amount of time to rectify.
We are Stock Market Advisory firm, Can't afford to wait for so long to be assisted.
Markets are volatile, Clients are waiting, and we become helpless.
I hope this gives a Lesson to Dove Connect.
Many Thanks,
Raj Chordiya
