Today on 15April 2021, I ordered two regular pizzas from dominos bailey road, Patna Outlet(it was a takeaway order).
I used my cash on the way and reached the store with only online mode of payment available. After reaching the guy claiming to be manager rudely told me that there is no QR code available and when i insisted how i'm gonna pay then, he said even company is planning to stop using online mode and Either i go back home and bring cash or go without my order. Today at a time when people rarely carry cash with themselves. It was way too unprofessional behaviour and such a low standard of support from staffs there.I came out of store disappointed and tried to reach their customer support being there outside but with no results. A concern was raised to be updated in 24hrs. There was no immediate support for situations like these. Even another customer beside me was having an argument with that guy for making him wait for 40 mins even after order was made for exact same reason.
After that i reached home and then they called me from the store saying my order is ready and why i wasn't there till now and when i told them i am returning just from there and the reason for my not taking the order. The guy said they have online mode available and to come and take the other which really annoyed me. And when i tried to reason even that guy cut the call abruptly saying he's cancelling the order.
Even today golgappe wala's are hightech than them using paytm and other stuffs.
