Feb 23, 2013 12:06 AM
1516 Views
There was a time I used to swear by Dominos Pizza, their consistency and their business model. But not anymore. Most of the times the website is down and same goes for their helpline and also the store phones. They simply pick up the phone and hang up on you.
Final nail in the coffin went in on 22/02/2013. Had a few guests at home and ordered 2 Pizzas at 10:26PM(order number and more details can be provided to the concerned). When the order didn't arrive till 11:10 PM I first called up the helpline. Helpline simply played a recorded message that order are accepted till 11 PM and the line dropped. Thereafter I tried reaching the concerned outlet. After numerous tries someone answered the phone and even before I could say anything I was simply told that the order is on it's way. But the order never came.
Huge embarrassment in front of my guests. My wife cooked food at 11:30 PM and we ate home-cooked food.
Thanks to my wife and no more Dominos.
Concerned outlet, Powai, Mumbai.
