Innovative Idea but needs improvement. Review on DocsApp

I used this app about 15 days ago and I found it useful but this is not useful for all. This app basically provides you a services related to doctors, you can consult with doctor, purchase medicines and also health check up can done. After my 1st consultation with doctor, they prescribed some medicines to me, first of all they didn't provide me that medicines in my city so I have to go out to medical store to purchase that medicine, so where does your concept meed first in the place where I need to go outside and purchase medicines prescribed by you. Another thing is all of your problem might not be care by this app some general problem like minor skin issues, fever etc can be cure but for that also your local doctor will provide you best treatment because of some check ups done by them and seeing your condition. Now coming to the pricing part, pricing is reasonable after seeing qualifications of Doctors because doctors are very qualified and highly experienced and expert in there field, but pricing is relatively higher than the market. Now coming to the pros and cons to this app.

Pros

Easy to use

Doctors are very highly qualified and have expertise knowledge in their respective field

You can chat with doctors, send photos to the doctor and response time is also very good, doctor will call you whenever required during consultation or if you demand for it.

Pricing is reasonable

Follow up with doctors is also very easy

Customer service is also very good

Cons

1. They generally do not deliver their medicine to home in all cities

   
   




2. Might not usefull for all

   
   




3. Pricing is relatively higher as compared to your local doctor but it's totally depends on the qualifications of doctors and services they provides.

   
   

Overall good experience, nice concept but needs more improvement.