Pathetic call centre try yourself first. Review on Dish TV

Check my ealry comments about DISH TV service. To add more on that whenever you plan to buy DISHTV. Just try the call centre number yourself. 1860 180 3474 , 1901 180 3474, 0120-4443474.

I tried since Saturday morning. Finally got someone on Monday morning just once. Again after that it is not working. So your chances are .000000000000001 %.

Don't get into the SMS trap. they say write DISHTV and send it to 7575. You'll send one SMS they will send a SMS asking you to send another one with someother text and process continues. I guess they are making money with SMS as well. Your problem won't get solved. :)

Don't expect a reply back from them. They are simply the worst.

I am looking out for leagal ways to sue them. Probably they will improve after that. Wait till then. Don't buy.

Check my previous comment following.

-

I have moved from

Gurgaon to Hyderabad. I am desperately trying to contact DISTV call center for

installation. They promised big things like moving is piece of cake etc etc.

Now, I talked to them on 1st of March, they said someone will contact me within

24 hours but, no one turned up yet.

I tried the call center number (1860 180 3474 , 1901 180 3474) and no

one is picking the call (either it say sorry phone busy or sorry no one is picking up). First time faced situation like this.

After continuously trying for Five days, I called the Noida number (STD for me). Someone pickup the call when I asked him why no one turned up answer was, wee have sent it to

dealer they did not come, what can we do?

Huh what can we do means? He then told me he is forwarding my call to senior executive. I waited for 3 minutes no one picked up the phone. In this duration I have sent them two mails but, did not get any reply. See the mails below.

Don’t go by the promises this is first hand experience of buying DISHTV and moving with it.

It’s horrible. I am going to through it and take some cable service or might

give a try to TATA SKY.

1st Mail

I am DISh TV

subscriber VC number is XXXXXXXX. This is a new connection installed in Gurgaon

in October. In December, I was suppose to move out of Gurgaon. That is why I

did not make the payment. I was not sure whether I’ll continue with DISH TV or

not. Now, I moved to Hyderabad and fixed my mind to continue with DISH TV. I talked to one dealer last week Ravi Electronics, Koti, Hyderabad (Ph - 9885099982). He asked 300 RS

for installation. That was surprising, as DISH TV claims 200 for installation

and that was the charge in Gurgaon. Here in Hyderabad it seems dealers lobby

exists.

I agreed for paying 300 RS, finding no alternate as other dealers also quoted the same amount.Finally after two days, he sent one person who couldn’t do the installation

because he came without drill machine. By the way, that person was looking like

completely untrained person.

Then two days back on 27th Feb 07, I talked to DISH TV customer care center 1860 180 3474. Got the complain number XXXXXXX. I was told within 24 hours engineer will come and

install the DISH.

About payment, I told the customer care executive, the moment it gets installed I’ll pay for my subscription. As your engineer shall give me the feel of service provided by

DISH TV. Now it’s more than 48 hours no one contacted me.

I am trying the above number since yesterday (28.02.07). either it shows busy or no one is picking up the phone? I got another number from net 1901 180 3474 but, faced the same

response.

Are you guys trying really hard to loose your customer? Please reply this mail saying

"yes" and I promise, I’ll never bother DISH TV people again. In addition, I’ll put this mail on internet so masses can see this and learn from my experience.