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1.32 

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Verified Member MouthShut Verified Member
India
Very Pathetic Customer Service! And Slow Internet
Aug 26, 2016 01:49 PM 13176 Views (via Mobile)
(Updated Aug 26, 2016 01:46 PM)

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Hello,


Den boom band is the most noticeably awful network access supplier to the extent I have encountered. I live in palam, dwaraka . I concur that its not an exceptionally sorted out and well to do territory however I go over association issues day by day . It was going fine in the underlying months.


However, then it began experiencing difficulty and these days at whatever point I attempt to connnect to wifi from home it won't be live. They have an exceptionally shitty site, which is not in the slightest degree easy to understand or versatile cordial. Their User login page has a bug which never lets you login and am dumbfounded that they are as yet leting it untouched following five or six months of the same experience. The second thing is their toll free number.


You hold up in the que indefinitly( I have sat tight for 60 minutes when I had put my phone on uproarious speaker and got drew in with some other assignment) and still you will get the exhausting tedious IVR and on the off chance that you are sufficiently fortunate to get associated with a client administration operator he will dependably have an answer sir we are having some line issues in your general vicinity and it will be redressed inside 4 hours, we are sad.


It was alright on the off chance that it happens sometimes, yet this transpired four times in a month is still happens, the main contrast is that I quit reaching the client administration since I comprehended what they would say. The main thing that is brief is the revive update which goes ahead a convenient premise both as a message and as an email. in the meantime I am not ready to login to their site utilizing my email id and versatile no in light of the fact that the salesperson who gave me the association has not given my number and email to the organization.


I think about how they figured out how to discover me and send me the energize update.


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