Unlike the reviews below, my experience has been very good with them. Have ordered quite a few items including a large TV as well as an airconditioner via paytm and have got delhivery as the logistics partner and never had a problem. The shipment was always delivered well in advance of the stipulated time. The delivery personnel were kind too. The support however needs improvement. Had contacted them for a delivery update via Facebook and never got a response back. This issue aside, had a very positive experience.