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67%
4.23 

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One of the Lethargic and Fraud interior company
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Brand-aid! The problem has been fixed. Happy Ending.
Jun 06, 2023 11:37 AM 1044 Views
(Updated Jun 07, 2023 12:32 AM)

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Hi All,


Giving my honest and unbiased review on DECOPROT and its service. I availed of the service from Decorpot last year around July 2022. At the time of booking from the Sales team Rahul Torne and his Managers, Neha and Prasenjit gave a lot of assurance on quality and on-time delivery of service. But after paying the whole amount their response is very bad.


As per their mail, my Project-2160 was supposed to be completed on 13th April 2023. But till now there are many things pending and their approach is very lethargic in completing the remaining part.


Here are some negatives points I am bringing out,




  1. Many of the designers like Dilan, Deeksha etc. seem to be freshers and unskilled. They have done many faults at the design phase.




  2. Salespeople will always lie about the quality and timeliness and support till the end, but they will either switch off their phones or they will be unresponsive after booking.




  3. They don't have their own Carpenters, they outsourced the work to local carpenters, apparently they look for cost-effective carpenters, who are really horrible at their quality of work.




  4. After so many emails and calls the higher management will be behaving as dumb.






I am uploading some of the pics which will prove their quality of work.


Even if you are interested to go with them, then I would suggest do not give the complete amount to these people, keeping at least 15% pending until the completion of your work. Else you will be mentally harassed by these people in many ways.


This is their strategy, to take 100% money before installation as they know if there is any discrepancy happens at a later stage, they will just drag it for a long time with false commitments and


will not bother as the money is already received.


Moreover, DCORPOT charges very high for the materials, with a false assurance of the quality of work. If you want to verify plz compare all kind of services and materials at the outside market. For. E.g. Paint Service, POP Work, Electrical Work and even they charge 2 or 3 times on small accessaries like HIndges and Handles, which will cost very less if you purchase outside with the same quality.


I would suggest not to go with DECORPOT ever. Better go with the local interior company who will listen to you for all your requests.


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Brand Response

Hi Sapsriyash,
Our sincere apologies for the inconvenience caused. I would like to personally assist you with making things right. We aim to create happy homes with no error and the satisfaction of our clients is of utmost importance to us. Our team members will contact you soon, as we want to solve the problem you are facing as quickly as possible. I hope you'll be in touch if you need anything else. We will always be here when you need us.
Thank you,
Team Decorpot.

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By: Decorpot | Jun 06, 2023  11:43 AM Comments 0

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Decorpot - HSR Layout - Bangalore
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