Name: Deals are not accepted by vendors.
Item: Dealsandyou
Rating: 1
Author: a Mouthshut User

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abinpjose

Thiruvanthapuram India

8 Reviews

1 Follower

Deals are not accepted by vendors.

Sep 18, 2012 08:55 PM 4763 Views

(Updated Sep 18, 2012 09:06 PM)

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My experience with dealsandyou.com is also not good. I had ordered Stainless Steel 24 Pc Dinner Set @ Rs 1099 on 09-12-2011 and I received the product on 22-01-2012 after opening the ticket 13217 and continuous mails.

Later I had purchased two restaurant deals one was of Frames Dive Inn and the other one for Pizza Corner. On taking the voucher to the Vendor they simply refused to accept the Voucher and I got embarrassed in front of others. When contacting dealsandyou they simply provide you with a store credit with which you need to purchase again from them. and the cycle of store credit and refusals by vendors will continue. i.e. once you paid your money to dealsandyou they will never refund it, but keep on revolving the store credits and you will get frustrated and finally decides to leave your money with them.

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Brand Response

Hi Sir,
we understand your concern and checked on all your order IDs that you have referred to in your review.On checking the same on the backend we found that all have been resolved.Hope that answers your concern.we are working deligently towards providing our customers the best services as per the industry standards.
320910 - order id has been dispatched through Blue Dart Courier Service against AWB No. 43848437301
800358 - Basis your opinion shared, we were able to understand that you have not been fully satisfied with the Pizza Corner and Frames Drive In deals purchased by you. We truly apologize to you for the caused inconvenience. Henceforth, an immediate decision of refunding the amount of INR 20 along with a voucher code of INR 9 paid by you for this purchase has been taken so that it further does not hamper your shopping experience. A separate mailer confirming the refund and voucher code details will be sent within 2-3 working days.
701472 - We at Deals and You firmly believe in the policy of No Questions Asked and we would like to inform you that in order to execute the same we will be processing store credit of the amount paid by you against this order. An email with the voucher code details will be sent to you within another 24-48 working hours