Two years ago I first bought 2 ac and then again 1, one year ago. The first one started having problem and the service team refused to honor the warranty because of various reasons. Even after I told them I would pay them they were not even able to figure out the problem to begin with. I spend around 18k in that ac but of no use.
The rest two acs i have are also giving problems. From the day I bought them I noticed two problems 1> the "swing" does not follow command in any of them at once. It is just game of luck till your command stops the swing. 2> Unlike other ac it takes time to to turn on the ac.
But I was ready to live with these things but now all of them is having cooling problems and very poor service.
NEVER EVER BUY THEM. BUY HITACHI AC really good.