Hi..i bought 4 a.c of your company 4 years back..you guys have the worst customer service.
I am a pregnant woman staying on top floor with the non working a.c in this severe heat.
From past 5 days i am unable to sleep or function properly due to all the heat..after numerous complaints at your shivalik enterprises customer care company every time they send new faces claiming different faults with the a.c
First team told us that problem is with pcb
Swcond team came to change pcb but it did not work and sent 3rd team which told us tgere is issue of wiring.
Such incompatible ppl u have kept they dont even know what is the prob.
Now the 4th team came with only wire claiming that first we will check wire then if it doesnt work we will get new pcb.
Is my house an orpganage or something which is open to all at all times? Especially in covid times.
Dont we have any job or work to do that u ppl will keep on coming whenever u guys wish to.
This is going on from a week..and on top of that when i finally told ur 4th team that i will put a complaint on social media they are saying do it..as if they already know nothing is going to happen to them..
I am politely sending u msg here first..so that u can act on it and do the needful..kindly donot force me to put this openly on insta and twitter by tagging u guys everywhere.i am giving u today's time to sort this out...my due date is near and i am suffering from all this tension.
Mrs.mittal
