Apr 21, 2011 05:23 PM
3053 Views
I had booked a consignment no. Z30654465 on 19 mar 2011 since I wanted an important document to reach the desired destination(Pune) urgently. But I was very surprised to know that this item had been returned from Pune back to Delhi a few days back with some shabby reason-shifted which was not true. That delivery boy did not even try to call the receiver on his cell phone.
Even the staff did not bother to call the consignee or the sender, though I had already written down both contact numbers on the envelope.
I was even more shocked to find my letter lying with the shop (AWWA shop, Base Hospital, Delhi cantt-110010) and those people did not even bother to inform me about non delivery of the above mentioned consignment.
2. Is this the level of competence this courier company wants to achieve?
They must be aware that such highly inadequate and disgusting service will not attract too many customers-at least I will never come to a DTDC outlet in future. By providing such poor services their lousy employees will make DTDC: Dustbin To Dustbin Courier agency
