Jan 18, 2012 03:31 PM
1932 Views
(Updated Jan 18, 2012 03:54 PM)
I had a worst experience 3 times. I m not going to repeat mistake again. 1st two times they did late delivery from Bangalore to Gujarat in 3 days.while Maruti would do same in 24 hrs in same money. Within city itself they wl take 2 days and last time they lost d consignment.after lot of complains, fighting and pressure to the franchisee holder after 1 week they came with answer some irresponsible answer and consoling customer that "some time such loss happens, u have to bare with it", pathetic.
Their customer care just do nothing.after so many calls also every time new executive speaks with you asking same old consignment number again and make u speak all details about u again and again (even though providing them complaint number u got while registering complaint 4 d 1st time) then checking with consignment number in "tracking" (which u also can do that going in website) and giving u d same answer that your consignment is received is by so and so person with so and so phone number which would be utter fake.
Their only good thing is they have opened their outlet everywhere. If not anyone else you will surely get DTDC near by your house but just don't trust them and waste your money pls.
