Aug 07, 2015 05:16 PM
8859 Views
I had a packet that was sent from my home town to Hyderabad. The distance is 150 km. So I would expect the courier not to take more than 1 day for delivery. But they took 3 days for delivery. A normal post also will not take that much time.
Also when I and my brother talked to the customer service saying it is urgent, they said that they will deliver by end of day. Their tracking website does not work and also some of their contact numbers published on website do not work.
Why do they run a courier service if they cannot deliver on time? Speed Post provides better service. AVOID DTDC.