Sep 26, 2016 11:17 PM
10493 Views
DHL, the name is enough not only in national also in international logistic business, but in one situation it looks very underestimated/unprofessional and just like local company to deliver my bookings. I have send a parcel from india to usa. The parcel was handed over to other person who was not mentioned in the address and ultimately the parcel was handed over to my person but parcel was torn and also taken two weeks. I inquired about DHL website and they simply informed me that the parcel was delivered to address. I inquired about why they did not inform the mentioned person before handing over someone else or why they did not handover mentioned person but their reply was astonishingly same that the parcel was delivered at address. For me it was a very bitter experience. Still I trust the quality service of DHL if administrative people of DHL are look after the matter.
