I underwent a hair transplant at your Kolkata clinic on 29th July 2023. Unfortunately, after waiting for 8 months, I didn't see any visible results. Seeking quicker results, I opted for SMP and endured a painful 2-hour session, for which I paid 70k. However, after just three days, 80% of the ink washed out, and after the second wash, 100% of it was gone. When I reached out to Dr. Rashmi regarding the issue, her response seemed unprofessional. I'm disappointed that the ink used was of poor quality, causing a waste of both time and money, along with severe headache and scalp itching. I am hesitant to undergo another SMP session. Additionally, I couldn't find a valid email address on your website to request a refund. I'm also concerned about the circulation of my photos without permission, which is a legal issue. Furthermore, while discussing the issue over WhatsApp, it was agreed upon that I would receive a 75% refund if I deleted the review, but my request for a full refund went unanswered. Do not trust on their false claims of good results they are unprofessional and only there to get money from you.