Jun 12, 2013 02:11 PM
6308 Views
I had purchased IFB washing machine from Chroma online.
Pros : Easy access and easy payment , Relatively quick delivery
Cons : the product was damaged , the Table top of Washing machine was broken, I wonder how this got unnoticed during their quality check before dispatch , since this box piece I am sure this should not have happened during transit.
I had make follow up the IFB my own also with Chroma customer care which was too unresponsive and slow.
I feel cheated after buying this from Chroma , I will not recommend Chroma for anybody.
In today's world where customer service makes a big difference chroma is lacking. Looks like they are not equipped to handle E-Commerce .
sachin
