Dec 01, 2014 04:57 PM
17943 Views
I bought a Samsung LED TV from Croma store in Bangalore. While buying they promised that delivery and installation will be delivered on the next day, as I did the purchase on Sunday.
On Monday evening they delivered the product and saying installation will be done in next two working days. When I contacted the so-called customer care of theirs, I got to know that the service request for registration was made only on Monday.
If you want on time delivery and installation of the product, Croma is not the place irrespective of whether it is store purchase or Croma online purchase.
Courtesy is only till you buy the product. The moment you make the payment its all gone.
