Jul 30, 2020 05:20 PM
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We had finalised a laptop. The sales person opened the packing in front of us and said he want to check. Once we get away from the counter, he replaced it with low grade laptop and gave it in the same box he opened in front of us. After reaching home we wanted to show the configuration to our family members, but notice that laptop was different. We never thaught that this can happen in Croma owned by TATA group. When we contracted the next days they said the person who sold you is not available and thus come on next day. When we visited next day, they told that it was our mistake and if we want the same laptop we need to pay more for Operating System. The staff looked like mafias thus afraid them, we left store cheated.