Dec 18, 2009 02:26 PM
3123 Views
Bought a Zen Vision M last year.within a year or so we had problems with the software downloads and finally the LCD stopped functioning. When we contacted the dealer in Chennai he says that there is no service centre in Chennai and it has to be sent to Mumbai. Well meanwhile we contacted the Zen people at Mumbai who advises that it is not worth repalcing the part[ or that it is more expensive than buying a new one] .trash it
We spent 12, 000 or more on this product and it seems that it lasts only for a a year, a similar complaint was voiced by one of our acquaintance regarding the same product.
Well the long story short the product is now only a ipod[ only sound]. At the same time we purchased an apple ipod three years back which is still working. Even though its fallen down a hundred times, sat on etc.
Creative people should realise selling a product for 12000/- which has a durability of only one year is cheating [unless it is said so] In a country like ours spending 12, 000 on a MP3 for a short time is not a viable option and also keeping service centres only in select cities is not done, nothing like this was told to us when we bought it.
So those of you who are planning to buy this brand please check up and be warned
