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MouthShut Score

34%
1.94 

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+91-22-61579090

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Good Ethnic but Bad Clothes , Bad Service
Nov 14, 2015 04:41 PM 2860 Views

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This site has a good collection of ethnic clothes, and very reasonable price but product quality is very bad, my sister had purchased a red saree from Craftvilla but  fabric was completely different from what they have showed in advertisement .


There is no proper customer service no number to contact any one . Finally my sister had decided to keep that saree because she was unable  get her money . The most important thing they are not accepting the negative feedback from customer side .


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Brand Response

Dear Bhavna,
Apologies for the inconvenience caused.Please note that we have a policy wherein if a customer has any issue with the product,they need to complaint within 3 business days of receiving the product. Please check full policy details at http://www.craftsvilla.com/shipping-artisans-designers/ You can also raise your concern at customercare@craftsvilla.com
We look forward to enhance your experience with Craftsvilla.
Happy to serve you!
Regards,
Mansi

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By: Craftsvilla | Jan 13, 2016  01:49 PM Comments 0

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