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Home > Ecommerce and Online Business > Online Shopping > Craftsvilla > Bad experience

Bad experience. Review on Craftsvilla

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34%
1.93 

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Mumbai, India India
Bad experience
Dec 18, 2015 02:33 PM 2452 Views (via Android App)
(Updated Dec 18, 2015 02:33 PM)

Customer Service:

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My friend has ordered a semi stitche salwar kameez for 2000 rupees. The dress seemed really pretty but when it actually came home, it was something totally different.


Also, one single dress is seen on 5 different pages woth sometimes a different cost too.


Craftsvilla should mauntain the website a little more.


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Brand Response

Dear Priyanka,
Apologies for the inconvenience caused.
Please note that we have a policy wherein if a customer has any issue with the product, they need to complaint within 3 business days of receiving the product. Please check full policy details at http://www.craftsvilla.com/shipping-artisans-designers/ Also about the difference in prices kindly note that we have products from different designers who decide on the price of the product. Hence you may find difference in pricing of the products from different designers.
Do let us know for any other query.
Happy to serve you!
Regards,
Mansi

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By: Craftsvilla | Jan 13, 2016  11:36 AM Comments 0

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