Oct 17, 2016 02:55 AM
6863 Views
(via Mobile)
(Updated Oct 17, 2016 02:50 AM)
I ordered 2835Rupees stuff from Craftsvilla.com using debit card.The product I received was damaged. So I returned it and requested for refund. Then I received a mail from Craftsvilla that my money was refunded in my debit card from which I ordered. But when I checked the statement of the bank I didn't receive any money from Craftsvilla. Then I claimed that I didn't receive my refund. So they demanded my bank statement . I mailed them my bank statement in which it was clear that 2835rs was debited from my account for Craftsvilla but there was no refund of that amount in the whole month. After seeing statement customer service started ignoring me . After sending them statement I have mailed them4-5 time that I want my refund but they don't respond. And now it's perfect one month that I have returned the product and Craftsvilla is faking that they have transferred the money. Also I called customer care but once I tell them my order no they hang up my call. So guys I am going to complaint in consumer forum.
And I suggest all of u who are reading this review please do not purchase any item from Craftsvilla.com it's a fraud site and they won't refund your money.
I will upload my mail conversation .
Guys please don't trust this site
