Feb 18, 2013 11:07 AM
5973 Views
(Updated Aug 17, 2018 04:28 PM)
Dear Country Vacation CEO,
The plan that was told to me by your sales officer at Chinchwad office was of Rs.55, 000/-
I had paid rs. 30, 000 by credit cards as below,
Tata Credit Card=Rs.20, 000/-
Citibank Credit Card= Rs.10, 000/-
Remaining balance amount is Rs.25, 000/- & I had informed him that I will pay it in a period of 5-6 months. He had agreed and also promised me that I can go on a vacation to your resorts immediately after getting customer ID.
Due to medical issues I cannot travel for now. Therefore, could not avail your services.
But I am getting calls from your office repeatedly(almost every alternate day) for balance amount recovery even when those promised 6 months are not over.
I am telling the same story each day to all different callers & they reply that they will ensure no one calls me again for recovery but still this calling never stopped.
I am now fed up of your PATHETIC services.
I have not even used any of your services and yet been tortured for making balance payment
And now this mail is asking me to make the balance payment of Rs.35, 000/-!?
Your call center folks said, they do not cancel the membership of customers.
Is it a JOKE!? Who on Earth would like to continue with NONSENSE & PATHETIC services!
Is this what you call an international class service!
Please CANCEL my account and return my Rs.30, 000/- ASAP or see me at the court of law & justice.
