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Privacy issue - my name on their voucher page
Aug 14, 2017 11:22 AM 20490 Views

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A lot has been written against unethical issues of this club/resort, but I never expected that they would put my name and number on voucher page of their web site for help desk - don't know if this is intentional. They may have put my name to not entertain the free voucher requests, but they are losing customer's loyalty faster. I get people calling me now for many months seeking help on vouchers(these are promised free stays), and many number of reminders to the club has not resulted into their removal of my name and number from the page.


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Brand Response

Dear Member,
We genuinely apologies for the inconvenience that you have faced and we would like to connect with you regarding the matters you have mentioned here. Please share your membership ID and contact number with us on our customer care email id centralcustomercare@countryclubmail.com so that our customer care team can get in contact with you ASAP.
With Regards,
Team Country Club

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By: countryclub | Jan 09, 2019  12:47 PM Comments 0

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