Jun 20, 2017 04:21 PM
5256 Views
(Updated Jun 20, 2017 05:04 PM)
Well, It's now universally known by non-mentions and a disgusted face emojis.
I'm going to talk about Cafe Coffee Day outlets in Hyderabad, because that's where I'm currently at. And I've been to them all. And boy do I have a lot of shitty stuff to say.
I thought I'll start with the coffees and teas, but the pizza nightmare they have kind of'Trumps' everything else. It's a local-style maida parota, with tiny, tiny tomato pieces and no cheese. I don't get how it constitues a pizza when there's no cheese. Honestly I'm just back from my posts on Dominos, and seriously, people need to see the difference. There were a lot of kids complaining about dominos, so okay, I thought I'll fight back and all that jazz; but bl@#$%y hell, how is that a pizza in any way?! I have been a diehard pizza fAnasultantic for years, and I've hunted pizza across three continents, and this'pizza' abomination is the worst I've ever had.
Right, now that that is out of my system, I'm going to move on to the coffees. The cold coffees are pretty average; it's not that great, and the temperature is important if you want to make customers forget the dull and hevy taste of badly made coffee. So yeah, average. My wife got a tea, also average. They didn't have options for milk substitutes, like soy or almond. If you're wondering, StarBucks, Gallery Cafe, the Manohar, etc are all in the same price range as CCD, and they have milk alternatives. We didn't try the smooties, but my kid had told me that they're also kind of average, nothing he'll remember for the rest of his life, or the next week.
We also had the cupcakes, the chicken Roasted Chicken'N' Cheese, the Big Crunch Chicken Classic Burger, and the Afgani Chicken Biryani. The cupcakes were sweeter than death, and I want to make a joke about diabetic death, but the sugar content in those cupcakes was no joke; the cocoa was added in generous amounts, but I'm guessing that was to cover up the overly saccharine taste. The roasted chicken and cheese looked totally the opposite of what they've got on their website, and their menu. It was dry, the bread was a day older and even drier, and heating it up didn't do anything to fix that. The meat had no flavour and the micro chciken chunks were drowned in a ratio of 10% cheese, 80% mayo, 7% sauce and 3%milk solids. which was their idea of cheese n' chicken. The big crunch chicken burger was .odd; the taste of dry, hard, stale poopy chicken was obvious, it was flavourless, and went into the negative intergers on the taste scales; needless to say, by this point we were sure they simply kept using last weeks leftover bread. The afgani briyani, I suppose the chicken was steamed, and then slow-cooked. It was so raw, we kept making Gordon Ramsey jokes about it. The rice was also flavourless, and it kind of has some leftover water content, which is generally a no-no for biryanis; there was no salt, no spice, no appeal and no aroma, except of you count the raw mushy smells. They gave us cute wooden spoons hoping it would make us forget about how bad the actual food was.(I've ordered online, and they have this who cutesy PR thing going, stereotypical and very sexist, but I don't know who they're insulting more, coz both sexes are turned into 0.5 dimentional 70s charecters from B grade'pretend- indi' films.
We basically didn't Finish938844 anything, and kept trying to order more food, to see if anything was good. It was tragic, and CCD is not what it used to be. I know that is happening to many brands, but CCD is one of the worst offenders on the list of brands who don't give a damn anymore about customers. Compared to pizza houses, and ice cream parlours, as well as old cafes, CCD has just become really bad. I will not be going back, or ordering from them for a very long time, if ever. They need to fix the food, the atmosphere, the labour approach, the drinks offered, the value of service, among so many other things.
I really am done; unless they upgrade and change I really don't think the brand is salvagable.
