Dec 04, 2012 10:52 AM
24437 Views
I had a very bad experience yesterday at Clumax. My father was ill and had to get his serum creatinine test done. I called up Jayanagar branch on 41214545 at 8.19 pm from my landline. One Gentleman who attended the call said that the lab was open till 9.00 pm and I could get the test done if I arrive before 9.00 pm.
I ensured that I reached this place with great difficulty by 8.55 pm with my ailing father just to hear that the lab closes at 8.30 pm by the cashier. Now was the gentleman who attended the call making a fool of us or the madam who was sitting at the cash counter, but courtesy Clumax staff I had to make my father suffer to travel a distance of 20 kms in all because from there I had to take to the nearest 24X7 lab so that he need not have to travel again in the morning. I would suggest that Clumax Diagnostics should appoint people with sense to attend calls as only ailing people visit Diagnostic centre and not people who want to just freakout.
PLEASE DO NOT MISGUIDE PEOPLE, YOU DO SERVICE TO MANKIND. DONT LOSE YOUR VALUE BECAUSE OF SOME IRRESPONSIBLE AND IDIOTIC PEOPLE WHOM YOU HAVE HIRED.