MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.
Concern / Feedback Form
Secure your account
Please enter your valid contact number to receive OTP.
Just one step away to protect your account with 2FA.
Protect your account by adding an extra layer of security.
Set Email Alert
Alert on more product reviews
Alert on new comments on this reviews
Home > Ecommerce and Online Business > Travel Websites > Clubresorto > Very Bad experience.
Clubresorto
Service & Support:
Information Depth:
Content:
User friendly:
Time to load:
D-12, Level-1, Kalkaji, New Delhi 110019, DL
+91-8183939393
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
CLUB RESORTO VACATIONS PRIVATE LIMITED is working closely with MouthShut.com to achieve customer satisfaction
Very bad experience. On 24th November 2019, Club Resorto sold us a package of five years worth RS. 75000/- and we have paid 60000/- at the very moment on 24th November 2019 and before finalization of package it came to my notice through reviews that Company is not very good as it is not keeping it's promise as per terms and conditions. I immediately asked the executive who sold me the package to cancel my package. He refused straight away by saying that there is no cancellation policy. But in clause 7 of the agreement it is clearly mention that the customer can cancel the membership within 10 days by giving written request. I did the same. Thereafter the Company start avoiding my calls and executive blocked my number. I put 50 emails for refund of RS. 60000/- and when the Company did not respond I wrote a review in December 2019. After that Digital Head of the Company requested me to delete the review in favour of refund. I did so but till date I haven't received my refund. Today I have no option except to write this review. Company cheated me.
Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
Brand Response
We apologize for the inconvenience caused. We couldn’t fetch your details in our system. Kindly share your contact details at holidays@clubresorto.com. Our team shall coordinate with you asap.RegardsTeam Club Resorto
Cancel
By: Club_Resorto | Jan 03, 2024 03:40 PM Comments 0
See full communications
View more comments
Read All Reviews
YOUR RATING ON
Success!
Thank you for sharing the requirements with us. We'll contact you shortly.
Free MouthShut app saves money.
OTP Verification
Verify
An OTP has been sent to your email and mobile number. Please enter OTP to verify the account.
Didn't receive? Resend OTP
An OTP has been sent to your email address. Please Enter OTP to verify your email address