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21%
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Ahemdabad India
Club mahindra membership is total waste of money!
Jun 21, 2010 03:30 PM 4810 Views

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I am a purple member (highest priority & most expensive membership) of club mahindra since year 2003. (now as on date, purple member is exhausted and not available at all)


they show rosy pictures when you are invited for presentation etc but after you take the membership you will never get any resort when you want it. Even before 4 months !!! Even if you are a purple member!! This has happened to me always... I called club mahindra to book a room at munnar after 4 months as i know they are trying only to sell to non-members at cash booking and don't want to give to members since we are now locked with them. My email is ashjain@mcbsintl.com if anybody wants further details. But please do not buy club mahindra membership at all! I asked mahindra call centre, they said only a few rooms are for members while remaining rooms are to be sold to anybody who pays money upfront! So there is no meaning in getting this membership if you can’t get 4 months before but can get by paying the room charge.


So please do not go in for this membership or even any other club membership. They are here to make their money through your dreams. Your dream of a very nice vacation with your family can only be satisfied when you book 6 months in advance for the dates when nobody wants to go. Also they charge rs10, 000.00 each year to keep your membership alive as maintenance charges. They are very smart to get your money out but when you want to use the resorts, they are not available.


Please calculate the amount you are going to pay to these memberships upfront and yearly maintenance charges and work out the interest rate each year, then you will find that booking resort at your will probably 15 days before your travel-dates is better. Also now you can use various websites which offer you excellent discounts on the same resorts (even club mahindra resorts!!) And book online. I am now in a fix since my wife does not allow anything else than club mahindra since we invested more than rs3.5 lakhs in the membership and at the same time, we cannot get any resort when we want it. I am duped. I feel miserable and i want to save my fellow-citizens. Hope you find this useful.


I will take this upto the media as well as i have good connections!


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Brand Response

Hi
Thank you for bringing to our attention your complaint. We regret the occurrence of the same and reassure you that we will work hard to resolve it. We’ll keep you posted on its progress We’d like to keep you updated on our progress so please send your contact details to manager@mahindraholidays.com
Regards,
Ronnie Ninan
Member Relation
Club Mahindra

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By: ClubMahindra | Jul 07, 2012  07:53 PM Comments 0

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