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Club Mahindra responds to my complain
Sep 19, 2008 05:53 PM 2867 Views
(Updated Oct 22, 2008 03:14 PM)

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Post my grievance to Club Mahindra customer relations head, I must say that CM acted swiftly & fulfilled what was promised to me in an unconditional manner. They delivered the lifestyle gift vouchers worth 10, 000/- without any debate or any questions being asked.


I am sure the sales guy wud be penalized for this who had made a false promise. He called me to kind of vent his agony abt my complain. Well, I guess he deserves it.


I guess, the wrong doers are only the sales team. The corporate & the operations team seems good.


Post my grievance to Club Mahindra customer relations head, I must say that CM acted swiftly & fulfilled what was promised to me in an unconditional manner. They delivered the lifestyle gift vouchers worth 10, 000/- without any debate or any questions being asked.


I am sure the sales guy wud be penalized for this who had made a false promise. He called me to kind of vent his agony abt my complain. Well, I guess he deserves it.


I guess, the wrong doers are only the sales team. The corporate & the operations team seems good.


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Brand Response

Hi,
Thank you for bringing to our attention your complaint. We regret the occurrence of the same and reassure you that we will work hard to resolve it. We’ll keep you posted on its progress We’d like to keep you updated on our progress so please send your contact details to manager@mahindraholidays.com
Regards,
Ronnie Ninan
Member Relation
Club Mahindra

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By: ClubMahindra | Jul 07, 2012  08:26 PM Comments 0

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