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21%
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Racket operated by managers at several properties
Feb 29, 2012 02:41 PM 4240 Views

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Why is it difficult for members to book rooms ? Whenever you call Call Center, rooms are not available. For those same dates, certain agents guarantee you reservations for as low as Rs.2000 a night (even if you are a NON-MEMBER) ?


Its seems this is a huge racket. Your property managers are selling inventory to non-members through agents at the expense of members who have paid large membership fees...


This happens on a BIG scale at the newly opened Lake Pavna, Tungi Resort in Lonavala, India.


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Brand Response

Dear Mr. Chintan,
We have made note of your concerns mentioned and regret the inconvenience you had to face. We would definitely revert to you with status for which we would require your contact details. Please send across the same to the email indu.mrc@mahindraholidays.com.
With regards
Gopal VN
Member Relations
Mahindra Holidays

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By: ClubMahindra | Mar 01, 2012  03:40 AM Comments 1

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