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Club Mahindra Mount Serene Munnar Image

MouthShut Score

31%
1 

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Chinnakanal via Suryanelli Road, Chinnakanal, Munnar, Idukki 685618, KL

+91-9946944421

4.5 Star

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DO NOT BE A MEMBER OF IT
Jan 18, 2010 07:05 PM 5253 Views

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Club Mahindra is a total fake organization. Each year they come with so called attractive and cheap packeages. They offer some promotion packages to the clients ang promise to give them LCD of Samsung or Sony Bravia. But they make fool of the clients.


They have got a good set of Expert Marketting Persons who give presentations to clients, show them their good resort photos and make them take a decision in 10 minutes. They don't even give time to the clients to think on the package offered. They do smart things and also give a trial offer for which they say, u can think over it and if don't like then later can calcel the membership.


They also say, thet they will return the money immediately. BUT IT IS NOT THE CASE. INSPITE OF DOING FOLLOW-UPS THROUGH SEVERAL MAILS AND PHONE CALLS THEY DON'T CANCEL THE MEMBERSHIP AND DO NOT RETURN THE MONEY. It is unbelievable to see that the marketing managers who do all the possible attempts to  to get any person enrolled, they don't even pick the call later and do not give replies to mails also. PLEASE DO NOT TAKE MEMBERSHIP IN CLUB MAHINDRA AND DO NOT HAVE THIS DISGUSTING EXPERIENCE.


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Brand Response

Dear Bablu,
Thank you very much indeed for bringing your experience to our attention and for giving us the opportunity to improve.
Please send me your member id (if you are an existing member) and mobile number at indira.ck@mahindraholidays.com and we would like to address your concerns as soon as possible
Regards
Indira
Member Relations
Club Mahindra

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By: ClubMahindra | Jan 19, 2010  10:17 AM Comments 1

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