Cheated By Club Mahindra!. Review on Club Mahindra Madikeri Coorg

17th Nov 2007 was a happy day for our apartment complex residents( in Whitefield, Bangalore)because of the Children's

Day Carnival.It was more so for us as we were lucky enough(or so we

thought)to win a gift certificate( from the lucky draw organised by

Mahindra Club Holidays.It was for 3 days and 2 nights at any of their

resorts.It took us several phonecalls to get a voucher in the 2nd week

of December.It was dated 1st Dec and was valid for 6 months ie till

the 1st of June.When we wrote to them for reservation this was their

reply-

Greetings from Club Mahindra!

Thank you for writing to us.

While we would have loved to confirm your reservation, at the moment

due to non - availability of rooms we are unable to do so. We regret

to inform you that the rooms are not available in any of the resort

for the reservation of the gift voucher. The validity of the gift

certificate is for 6 months hence we are unable to extend the validity

of the certificate.

Do mail us for further queries.

With regards,

K. Radhika

Member Relations

Mahindra Holidays and Resorts India Ltd.

We wrote to them, asking them to either extend the validity of the

voucher or to give reservation for any available dates.(earlier they

had asked us for dates of our choice)We talked to one Mr Krishnan who

said he will try to do something.Since then there has been no

communication from them and all our efforts to contact them have

failed.We do not know if there is any recourse open to us.We feel that

we have been the victims of a cheap publicity stunt.

Ritoja Mukherjee

An update(20th March2008)Club Mahindra contacted me and sent me a confirmed voucher in less than 24 hours of this posting.Hats off to Mouthshut!