Dec 28, 2016 04:12 PM
11894 Views
Hi!
I had very bad experience of booking resort through clear trip.
I had booked a cottage in Raj gardenia resort in Coorg, Karnataka looking at the pictures provided in clear trip site.
When I reached the resort the rooms provided were not the same and the room tariff was also very different.
At Raj Gardenia the cottage room tariff was Rs 3035 and in the clear trip site it was mentioned as 3250. Though the site mentions that they give discount to attract customer but there is nothing as such discounts. Clear trip loots people by showing discounted prices but the actual prices of the hotels and resorts are lesser.
I was also not given the cottage which was provided in the picture and the manager of hotel also did not want to cooperate to give the cottage which was booked.
I checked with clear trip, called customer support, wasted 2 hours of time fighting but all got in vain . They raised ticket for my issue and its almost one month there is nothing which I get . Even there are no response of the mails which I had sent.
According to me being a service provider, they have not provided any good service neither it was worth the money spent .
My personal suggestion to reader kindly review other sites before booking through clear-trip.
