This bank basically belongs from america. Because it is a international bank so you get all benefit of international bank. You can exchange your money to dollars and dollars to ruppeya easily. My personal experience is good with this bank during the demonetisation it helped me a lot. So thankyou citibank.i request to everyone if you looking for a banking service please try this bank.
There are many ATM available in urban area.but you can face trouble in rural area.
Internate banking is enough good.
Customer support is okk. In reality all common people face trouble we talk about customer support so there is nothing different case.