Dec 12, 2012 06:21 PM
14612 Views
(Updated Dec 12, 2012 06:25 PM)
THINK TWICE BEFORE APPLYING CITIBANK CREDIT CARD
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As I am using this Citibank Cash Back card since Oct 2011 & has never fallen short of expectations of CITIBANK. I din't got any call rather receiving this negative E - mail from your irresponsible people(CITIBANK CREDIT CARD Dept.) I got a call from a lady name Ms. Deepti & confirmed me that i will receive a call back from a senior regarding the increase in my credit limit but as usual no one called me to confirm the same. I have been following with CITIBANK people over and again so that my limit can be enhanced & I can use the card in best possible way.
As I being a good customer of CITIBANK Bank if you people are sensible enough to check my credit history & payment history with all the banks along with CITIBANK that I have never been late on any payments before denying the fact. Here I would appreciate HDFC BANK as they have enhanced my CREDIT limit to handsome limit without any hassles. Now I am thinking of cancelling all my tie ups with CITIBANK.
Just a reminder to everyone who is going to apply for CITIBANK CREDIT CARD in future to avoid as they are very rigid & doesn't care for there good consumers.
Wants to know exactly what stopping you to enhance my card limt, what are those so called internal policies.
Your True Consumer
Anup Singh Janagal
5241 7848
DOB 31/10
9871023763
Thanks a ton for your co-operation (Lakshmi S - Head Customer Care)
Below is the mail that I got from CITIBANK
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RE:'Citibank=018-501-671'
Head Customer Care
12:09 PM (6 hours ago)
to me
Dear Mr. Janagal,
This is with reference to your email dated December 02, 2012.
We trust one of our officer Ms. Deepti had called you regarding your query.
We regret our inability to enhance the credit limit at present due to Bank’s internal policies and operating procedures.
Please write to us for any further information / clarification that you may require.
Sincerely,
Lakshmi S
Head Customer Care
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