Oct 21, 2012 08:07 AM
7368 Views
I had bought a coupon of 100 Ka 1000 offer. I used the coupon code for booking of 2 person. I got the discount 10% but convenience fees got added Rs.56(instead of Rs.22) and overall I paid Rs.326 instead of normal ticket rate 322(without discount).
Actual amount should be Rs.302. Every time when I am trying to use my 100 ka 1000 offer code, it showing Rs.28 as convenience charge.
later when I contact the helpline( helpline@cinemax.co.in) of cinemax, they replied mentioned below:
Dear Sir, This offer is designed for customtakeouter to gain benefits when they are booking tickets in bulk like anything above 6-7 tickets and when the ticket prices are really high like Rs.250 onwards. IF you use this code for booking a bigger number of tickets you will see the benefit out of it. If you avail any promotion or discount from Cinemax Website Rs 25+ 3.09 will be charged as a Convenience fee.
They should have mentioned this in terms of condition. I got cheated as I bought 1 coupon paying 100+6(2 time used and paid extras) and I couldn't use it because I goto movie with 2 person most of the timme.
