Nov 20, 2010 12:55 PM
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I BOUGHT IFB NEPTUNE DISHWASHER. IT HAS BEEN ROUTINELY FAILING FROM THE DAY ONE. IFB DO NOT HAVE TRAINED ENGINEERS WITH THEM NOR WITH THEIR SERVICE FRANCHISEES. THEY PAY FEW RS TO THEIR ENGINEERS FOR VISITING CUSTOMER FOR SERVICE. ENGINEERS SAY THE AMOUNT PAID BY COMPANY IS NOT EVEN ENOUGH TO VISIT CUSTOMER ON MOTORBIKE. HENCE NO TRAINED GOOD ENGINEER STAYS WITH IFB. NOW THE DISHWASHER HAS BEEN DOWN FOR THE LAST 5 MONTHS.
IFB OKHLA AND THEIR SERVICE CENTRE AT LAXMI NAGAR DELHI FAILED TO MAKE IT OPERATIONAL DESPITE AN AMC WITH ME. FED UP OF CONSTANTLY REMINDING THEM TO MAKE IT OPERATIONAL, I HAVE JUNKED IT.
LESSON - NEVER BUY AN IFB PRODUCT