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MouthShut Score

78%
3.48 

Leg Room:

Dealer Satisfaction:

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Appeal:

Rs. 3,64,000 (Ex-Showroom)

Chevrolet

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Talera Motors Pune
Jun 25, 2008 10:04 AM 9606 Views
(Updated Jun 25, 2008 04:34 PM)

Leg Room:

Dealer Satisfaction:

Mileage:

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Appeal:

Dear Sir,


I am very sorry to inform you that world's leader in


automobiles M/s.General Motors(Chevrolet) name is been spoiled by


M/s.Talera Motors Pvt. Ltd.


I would like to brief you about the


incidents which I have faced right from the day one of my car purchase


from M/s.Talera Motors Pvt. Ltd.


1.)I have booked Spark 1.0 PS


model but the car test drive was done in 1.0 LT model and the


information regarding back tray( dickey tray) was not communicated to


me and this was a shock for me when I went to take the delivery of the


car.


2) Car was not delivered on the specified time.


3) Car was


delivered with very less petrol and the low petrol alarm indicator was


on when I took the delivery. After approaching to the executives of  M/s.Talera Motors then they told that they are helpless.


The


car petrol tank got dried up soon after 1 km from the showroom and I


had to tow the brand new car to the nearest petrol pump.(its a shame for the car


manufacturer to have such'D' grade authorised dealers)


4)


I had given the car for servicing on 24-06-2008 and I told the car


pick-up person to deliver the car sharp at 4:00pm as I have to travel


out of station.


But after several reminders to the service


station, my car was delivered to me after 2 hours. I had to cancel all my


appointment just because of your efficient dealers.


5) The


car petrol level indicator was showing more than 1/4th level before


servicing, but after I got the car, the petrol level was just near to


the empty  level.(This is what a middle class person expect


from M/s. General Motors, authorised dealer service stations and that


too in this era of costly petrol)?


6)Last and the most important,


the car was delivered in a very very dirty conditions. The whole


interior was dirty and there were mud stamps on the rear seat.


Dash board was also dirty with all types of permanent marks on it. The


area near the mats was horrible and same was the condition of the


exterior body.


When I called up the service manager, he told me that


the washing people are new, so there might be complaints regarding


cleanliness.


Now you only tell me what shall I do? This is my


first car and this is how M/s.General Motor is treating their new


family members. I had the worst experience of my life by


purchasing General Motor car. Shall I sell my car and buy some other


good brand, who knows the customer value and importance.


I would


humbly request you to take strict strict action against such evil


practices. Its the GENERAL MOTOR'S name which is getting spoiled and


not anybody else. The end victim is the poor customers who are attched to General Motors.


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