Jan 06, 2013 03:26 PM
32227 Views
The cooling performance is poor (Duracool 5 star model). The worst part is, when you buy from Carrier, please forget that you get any service from them in time. They have a very poor service quality and problem resolution system.
You will have to follow up with them several times to get the service personnel. They are more of reactive then proactive. If you are buying a split AC then I would recommend O'General or Hitachi. If you pay a little more price to these 2 brands, you will at least be assured that your AC will not create any problem for you in the long run! Another problem you may face - take care of AC while shifting your home and during the winter season. Ensure that the AC is dismantled properly so that the Gas inside AC does not leak.
Otherwise, you will have to shell out additional 3k to 5k to inject gas during re-installing to your new home. During winter, please run your AC at least twice in a month for half an hour each time so that you do not spend additional money for injecting gas while the summer catches up.
I am not sure if O'General or Hitachi has a mechanism to safeguard the gas in the AC. But, certainly Carrier does not have!
