May 11, 2013 12:37 PM
36884 Views
I had bought a Carrier airconditioner in 2010 December and have been facing constant problems since then,
1) Poor cooling effect
2) Creates moisture in the room
3) AC has stopped functioning 3 times in 2.5 years
4) Worst is the extremely poor customer service.
Their call center is dismal and has untrained and lying staff members who do not give you any resolution and treat you poorly. Officer Manish and Supervisor Iqbal Khan are the worst customer service representatives I have ever spoken to.
The company has taken away parts of my AC from the last 8 days and are now non contactable. The call center who sent the service people do not help at all (see names above). Their email address alsi does not accept emails !! Its a wonder this company is still surviving.
I advise everyone to never buy a Carrier AC unless they want to go through mental torture.
Avichal Sharma.
