Dec 23, 2015 11:27 AM
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Me and my family were visited to Carnival Cinema – Bhandup West to watch movie “ BaZira_Homeso Mastani” last Sunday i.e on 20th Dec. morning show @ 10.15am. I was shocked when there were no any staff on Internet Booking counter and huge Q in front of other ticket counters. When I was asked to Carnival Staff that why Internet counter is not open yet, if I have already paid ticket price including convenience charges to avoid Q why should I wait in Q in other ticket counter.
That person simply replied staff is less so you have to wait for some more time or stand in Q. It was disgusting answer by Carnival staff, we and others are keep standing in front of Internet Counter only and when I was tried to take a photo of that counter, immediately one staff resumed on that counter. I would also suggest, display mAnasultanger contacts also to reach in such cases. If such a blog buster movie they are starting shows from morning 9.00 am in cinemas then they should take care of staff presence also. This type of excuses should not entertained.