Aug 11, 2017 03:55 PM
4371 Views
I purchased a product for the 1st time from Caratlane with the hope that I will get good quality product and service. But to my disappointment, neither the product was good nor the service. I raised a return request and was promised that the money will be credited back to my account within a week's time. it has been more than a week now and they do not have any clue about the product. I called their customer service, wrote emails, and even chatted with their service desk, and they say that the product is not traceable so refund has not been raised. They just empathize and only say sweet words but do not refund money. I have nowhere to go but consumer court to put my case forward. This hsould not happen to anyone else, hence writing this review. BEWARE, AND NEVER BUY ANYTHING FROM CARATLANE!
