May 22, 2016 09:54 AM
8638 Views
I had a nice experience with Caratlane. It was my first with them. I liked the products and ordered a ring. I later changed the size of the ring and the difference in balance of payment made to caratlane was refunded to me promptly.
I had a problem because during the wait they sent me an email telling me the product would be further delayed. But when I told them it was a gift they spoke with the jeweler and managed to get me the ring almost in time. I did appreciate the effort though