DELIVERING THE LOWEST LEVEL OF CUSTOMER SERVICE!
I shopped for a ring at Carat Lane in Phoenix Mall, Bangalore. I was promised the ring would be delivered to me in 7-10 days, however I got my ring yesterday after 45 days as I had to return the ring thrice. The first time they missed the engraving I had asked for and the next 2 times as the size was incorrect. After I received the ring yesterday I felt the ring was quit light and not the weight I had asked and paid for. I was billed for a ring weighing 5.94 grand, however the ring delivered to me weighed only 4.25 grams. They didn't bother refunding the difference to me and if hadn't checked the weight today I would have been cheated for nearly 2 grams of gold. They are yet to resolve my issue and refund my money. I am plan to lodge a complaint with the consumer forum. I recommend all potential customers to not shop with these cheats and if you still decide to do so please do it with utmost caution.
