Apr 01, 2013 09:56 PM
1644 Views
Bought a canon dslr based on its brand value thinking they provide good after sales service, repenting now,
had issues with the functioning of the dslr right from the start, wherein it showed various errors randomly,
sometimes unable to communicate with battery, sometimes shutter problem and sometime flash cannot be raised, etc.
Used the camera in hill stations and cold places, and suddenly it stopped operating completely. Sent the camera for service as it was in warranty but alas its no use in canon, they sent me a estimate of Rs 29000/- and I was shocked, and I still am in shock. They asked me Rs 29000 for camera body which costs 50000.
When I talked to the engineer he told they r replacing 4 parts(I think they r replacing everything inside the body) its their wish as they know they have the customer in their grip as the customer cannot do anything once he buys this DSLR and has to come to canon service centre only where they can charge anything they want...
Its irritating using the service of canon, Ill never buy from them and never suggest anybody else, I'll try telling this incident to all people possible.
Please don't buy from canon, if u do then be ready to shell out huge amounts of money on servicing the camera.
Beware of canon service centre, Im repenting after purchasing camera fr Rs 58000 and now collecting money(Rs 29000) for its service.
Nitin Joshi
