Oct 16, 2010 11:09 PM
4789 Views
I wanted to see Gujrat with Family in October 2010. Found Cambay on net. So inquired with them about Gandhinagar. They followed up with me & made me pay Rs. 14, 833 in Aug 2010. (Full amount in two months advance)Due to office leave not getting confirmed, I cancelled it 15 days after. Their cancellation policy states full refund in 1 month. However I got amount refunded after 2 months with Rs. 205 deducted as Credit Card Charges.
Main story comes now. Refund came only after I followed up with various departments- booking, Accounts. Sent 40 emails, made 93 calls & sent 66 sms. Involved directors. Involved officers of other departments. Did follow up like a mad. Begged with them. Told them I had financial problems. Told them I have medical problems. used filthy language. Did halla gulla on daily basis. Tried calling their Bank (as suggested by them). My Bank.
Be careful while dealing with this company & never pay them in advance.
Rajguru Kadge - 9930365366
